FAQs
Do I need a Kinguin account to make a purchase?
You do need a Kinguin account to buy games and luckily it’s really easy to make one. You just need to enter your email address and choose a password, alternatively, you can register with your Facebook, LinkedIn or Google+ account.
Does Kinguin have Black Friday deals?
You’ll be happy to hear that Kinguin has had Black Friday and Cyber Monday offers in the past. In previous years there were amazing discount codes for 30% off orders over $100! We’ve got our fingers crossed to see more brilliant deals this Black Friday, so make sure you come back here as we’ll have an updated list of Kinguin discount codes and sale offers.
Does Kinguin offer refunds?
Yes, but you can’t get a refund if you’ve already made a purchase and redeemed the key. If you haven’t claimed the key, contact the customer service team and request a refund. You can also cancel and get a refund on pre-ordered games. Kinguin is only responsible for the selling of game licenses and won't offer refunds due to the technical state of the game.
How do I contact Kinguin customer service?
To contact the Kinguin team, you need to submit a request or alternatively, you can start a live chat on the website with the Chatbot. Kinguin offers support 24/7, so you're always able to get the help you need.
Hints and tips
Newsletter sign-ups: You can bag 10% off your first Kinguin order just by signing up for the free newsletter. There are loads of other great benefits to getting the newsletter - it gives you access to exclusive newsletter discounts, lets you know about current sales, and also keeps you up to date with the latest Kinguin news.
Hot Stuff: On the homepage, you can scroll down to a section called ‘Hot Stuff’ that’s a carousel of some great gaming offers available on Kinguin. This includes promo codes and sale offers.
Shop by price: When checking out the selection of games on offer at Kinguin, you can quickly shop by price. Kinguin makes it easy to find titles that are under €20 and under €10.
Pre-orders: Pre-ordering a game before its release date can be cheaper than ordering once it’s released. Sometimes if a game is really popular on release, the price will increase, whereas if you order before its release, you’ll get the price locked in. Occasionally Kinguin also offers discounts on pre-order games so you may be able to pick up a bargain.
Save with social media: Make sure to follow Kinguin on Facebook, Twitter, and Instagram. By doing this you'll hear about all of the latest deals and savings as soon as they go live so you never miss out.
How to use Kinguin discount codes
1. Check out our Kinguin coupon codes and find one you’d like to use.
2. Click the ‘Get Code’ button underneath the offer. This will make a pop-up box appear with the code. It will also automatically open a tab on the Kinguin website.
3. ‘Copy’ the code for later and head over to Kinguin website, adding items to your basket.
4. Once you have all your goodies, head to the shopping cart.
5. On the right-hand side, you'll see a box that says ‘Discount Code’, paste your code in there.
6. Proceed with your order as normal.
