FAQs
Does Microsoft offer free shipping?
Yes, Microsoft offers free shipping on all orders, so there’s no need to worry about any additional costs! What’s even better is that it's expedited shipping, so you can expect your order to arrive within 2-3 days.
Can I track my Microsoft order?
Yes, you can track your order from Microsoft. To track your Microsoft order, head to the ‘Order History’ page on your account. If the status of your order is ‘Shipped’, you can click on the ‘Track Shipping’ link below the status information. You can’t check if the order is still ‘Pending’ - that means it’s not out for delivery yet.
Does Microsoft do gift cards?
Yes, they do. So you can give your loved ones the gift of choice with a Microsoft or Xbox gift card! Choosing one of these gift cards gives the recipient the chance to get devices, games, software, apps, movies, and more.
How do I redeem a Microsoft or Xbox gift card?
If you’ve been lucky enough to receive a Microsoft or Xbox gift card, it’s super easy to redeem it. You'll need to have a Microsoft account, and once you’ve signed in, head to the Redeem page where you can then enter the 25-character code.
Does Microsoft have Black Friday sales?
Yes, they do. You'll already be able to find a dedicated Black Friday page on the Microsoft website, it doesn’t have any Black Friday deals yet (it’s way too early!) but it does let you know there will be some this year! Check back on this page this Friday, November 24 as we’ll have an updated list of Microsoft Black Friday deals.
What’s the Microsoft returns policy?
You can request to return a product up to 30 days after receiving your purchase for a refund. This does not include original shipping costs. To request a return, go to the ‘Order History’ page on your account and select ‘Request a Return’. Follow the instructions and once approved, you’ll get a prepaid shipping label. Ensure your items are in their original packaging and brand-new condition before sending them back. Please allow for 3–5 business days to get your refund once Microsoft has received your items.
Do Microsoft purchases come with a warranty?
Yes, they do. All Microsoft devices and accessories come with a Standard Lifetime Warranty. You can further protect your devices using Microsoft's Complete Protection Plan. This offers extended hardware and accidental damage coverage, as well as unlimited technical support after your purchase.
Hints and tips
Microsoft promo codes are the best way to save money on your order, however, there are additional ways to get a discount:
- Shop Store Deals: Microsoft has a dedicated deals page that showcases all the bargains you can find in the Microsoft store. There’s a whole bunch of deals available from Xbox, Surface, PC, and accessories, be sure to check them out.
- Student & Military Discount: Great news for any students, teachers, parents, or military, you can enjoy a 5 to 10% discount at Microsoft. What’s even better is you’ll get free access to Office 365! To get your discount, enter the email address you use with your Microsoft account. If you qualify, you’ll be approved immediately.
- 30-Day Price Promise: Microsoft has a fantastic Price Promise scheme. If you buy a product from Microsoft Store and the price of the product is lowered up to 30 days after your purchase, Microsoft will refund the difference! Talk about shopping with peace of mind!
- Newsletter sign-ups: Get all the latest offers, news, and product information sent straight to your inbox when you sign up for the Microsoft newsletter.
How to use Microsoft coupons
Check out our latest Microsoft promo codes - we update this page regularly with the latest offers.
Once you’ve found the offer you’d like to use, click the ‘Get Code’ button underneath the offer. This will make a pop-out box appear, showing the code. It will also open a tab on the Microsoft website. Click the ‘Copy’ button in the pop-out box to copy the coupon.
Time for shopping! Once you have everything, head to the checkout. Once you’ve got to the payment section, you can paste your code in.
