FAQs
Is OWC legit?
OWC is absolutely legit. The company was established in 1988 and is well-known in the computing industry - but you don’t just have to take our word for it! Over 24,000 customers have reviewed OWC on Trustpilot, and it has an impressive 4.7 out of 5-star rating.
Does OWC offer free shipping?
Yes, OWC offers free shipping on orders over $149. If your order totals less than that, shipping costs vary, and you’ll be able to see how much it will cost when you get to the checkout.
How long does OWC shipping take?
Shipping times vary depending on the product, but same-day shipping is available on many items if you order by 18:40 CT on Monday to Friday or by 15:00 CT Saturday. OWC deliveries arrive from Monday to Saturday, except during federal US holidays.
How do I contact OWC customer service?
If you need to contact OWC, there are several ways to do this. The quickest way is by using the handy live chat feature on the website. You can also call the team at 1-800-275-4576 or fill out a contact form. The OWC team are available Monday to Friday, with the Service/Sales team available from 08:00-20:00 CT and the Tech Support team available from 08:00-18:00 CT.
What is OWC's returns policy?
OWC accepts returns on orders for up to 30 days of receiving them. Bear in mind that a 5% restocking fee applies for unopened products and a 15% restocking fee for opened products. Items that can’t be returned include computers, displays, clearance devices, consumables, or software.
Does OWC offer warranties?
Yes, OWC offers warranties on products purchased online from their website, the length of the warranty varies depending on the item that you’ve purchased. The length of OWC’s warranties ranges from anywhere between 90 days all the way up to a lifetime warranty. You’ll see the length of your warranty when making your purchase and you can always contact OWC after your purchase to check your warranty left.
Hints and tips
OWC promo codes are the best way to save on your order, however, there are additional ways to get a discount:
- Shop when there’s a sale: OWC has seasonal sales throughout the year and when there’s a sale live, you can see it on the OWC’s sales website, both on the homepage banner and in the ‘Specials’ section. OWC also takes part in Black Friday and Cyber Monday so it's always worth checking for deals around then. You'll find all of the biggest deals here on this page, so you know where to look as the big day gets closer.
- Check out the Garage Sale: Find the biggest discounts on OWC’s products when you shop the Garage Sale. This is OWC’s version of a clearance sale, so it’s mainly discontinued lines and the offers are around for a limited time.
- Newsletter sign-ups: Be the first to know about OWC’s latest offers and product releases and get access to limited-quantity specials and exclusive prices by signing up for the newsletter.
- Follow OWC on social media: As well as signing up for the newsletter, be sure to follow OWC on your chosen social media platform. You'll be able to stay up to date with all of the latest deals and product news.
How to use OWC coupon codes
Scroll through our OWC coupon codes - this page gets updated regularly with the latest offers.
Once you’ve found the code you’d like to redeem, click the ‘Get Code’ button underneath the offer, and make sure you also read the T&Cs. Once you click the button, a pop-out box will appear, showing the OWC code that you can copy by pressing the red ‘Copy’ button. Once the pop-out box appears, a tab will also be opened on the OWC website for your convenience.
Now it’s time to shop, once you have everything, head to the shopping cart. Click the ‘Checkout Now’ button and go through the process. Once you get to the Shipping / Payment page, you can paste your code in the coupon box.
