PlayStation players are buying Diablo 4 currency to bypass an invalid license error

Diablo 4 screenshot
(Image credit: Activision Blizzard)

No online game ever launched smoothly, and that goes double for Blizzard games. Maybe triple for Diablo given the legacy of old mate Error 37. As Diablo 4 arrives in early access for folks who pre-ordered it, those of us playing on PC have mostly been able to get in easily, with a five-minute queue here and there. The same can't be said for our PlayStation friends.

The unexpected error message "Unable to find a valid license for Diablo IV" has prevented many players from being able to enjoy their early access privileges, and Blizzard has noted the issue, saying, "The team is looking into this right now and will update once we have more information."

Obviously people who put down cash to pre-order Diablo 4 have valid licenses and should be able to log-in. Some players have had success convincing the PlayStation Network of this fact by throwing an extra $1.99 at Blizzard for the smallest bundle of its in-game currency available. As Azule says in the replies to Blizzard's forum post, "you just have to by [sic] in game currency and then it will lwt [sic] you log in… crazy!!"

Which is obviously a ridiculous thing to have to do. Fortunately, other players have found a way around the situation that doesn't cost anything. Downloading a free game like Brawlhalla, a demo, or something from the PSN+ library will remind the console you've actually got a valid license and you should be allowed into Sanctuary to smack some Fallen around after all.


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Jody Macgregor
Weekend/AU Editor

Jody's first computer was a Commodore 64, so he remembers having to use a code wheel to play Pool of Radiance. A former music journalist who interviewed everyone from Giorgio Moroder to Trent Reznor, Jody also co-hosted Australia's first radio show about videogames, Zed Games. He's written for Rock Paper Shotgun, The Big Issue, GamesRadar, Zam, Glixel, Five Out of Ten Magazine, and, whose cheques with the bunny logo made for fun conversations at the bank. Jody's first article for PC Gamer was about the audio of Alien Isolation, published in 2015, and since then he's written about why Silent Hill belongs on PC, why Recettear: An Item Shop's Tale is the best fantasy shopkeeper tycoon game, and how weird Lost Ark can get. Jody edited PC Gamer Indie from 2017 to 2018, and he eventually lived up to his promise to play every Warhammer videogame.